Privacy Policy

Information we collect

When an authorized user communicates with our SMS assistants, we may collect the mobile telephone number, message content, message metadata, and opt-in or opt-out status. Our website and its hosting or security providers may also process basic technical information, such as IP address, browser type, device information, and access logs.

This website does not offer a public SMS enrollment form or publish the private program numbers. Authorized users receive access directly from Alliance Trucking LLC and initiate each SMS conversation themselves.

How we use information

We use information only as reasonably necessary to:

• Deliver conversational replies requested by the authorized user.
• Provide operational, financial, maintenance, payroll, invoicing, and administrative assistance.
• Operate, secure, troubleshoot, and improve the service.
• Honor opt-out and help requests and comply with applicable law.

SMS information and sharing

We do not sell mobile information or share it with third parties or affiliates for promotional, marketing, lead-generation, or unrelated purposes. SMS opt-in data and consent status are excluded from any general data-sharing arrangements.

We may disclose mobile numbers, message content, and consent status only to service providers needed to operate the SMS program, including messaging platforms, mobile carriers, hosting and security providers, and AI-processing providers, or when legally required. These providers receive information only as needed to perform services for Alliance Trucking LLC.

Retention and security

We retain SMS information and related business records only as long as reasonably necessary to operate the service, resolve issues, meet legal or accounting obligations, and protect the company. We use reasonable administrative and technical safeguards, but no transmission or storage system can be guaranteed completely secure.

Your choices

Reply STOP to opt out of the SMS program. Reply HELP for assistance. You may also contact us to ask questions or request access, correction, or deletion of information, subject to legal and business-record requirements.

Policy updates

We may update this policy when our practices or legal obligations change. The effective date at the top identifies the current version.